Automated Monitoring can save up to 50% of your monitoring time and multiply your ROI coming from customer experience and satisfaction real-time insights.
FAN Monitoring is a fully cloud-powered solution that can easily be integrated with your phone switches and all your customer voice channels to start generating strategic CX insights, based on real-time analysis.
Mobirise offers many site blocks in several themes, and though these blocks are pre-made, they are flexible. You can combine blocks in different ways on your pages.
Mobirise gives you the freedom to develop as many websites as you like given the fact that it is a desktop app.
Publish your website to a local drive, FTP or host on Amazon S3, Google Cloud, Github Pages. Don't be a hostage to just one platform or service provider.
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Connect your switches, phone technology, and all your voice channels to FAN, using our simple API and, start analyzing your customers' voice in real-time.
Analyze Voice of the Customer, Brand, and Products impact at every voice channel. Coach and train your front-line employees and defeat your competitors.
Generate real-time insights for every CX and performance metric you include in your FAN Analytics models. Connect FAN to your BI tools and go even further.
Improve Customer Experience with speech Analytics. Track talk time, first call resolution, silence and over talk, objection management, lost sales, and other important sales and service Key Performance Indicators.
FAN Monitoring connects to more than 100 Voice platforms including Avaya, Cisco, Broadsoft, Asterisk, Siemens, Neotel among other recognized platforms. FAN also provides an easy-to-use API to upload your voice interactions into our Monitoring Engine.
Every interaction counts and provides key information and trends that can help you to redesign your services and processes in a way that your customers will love.
Connect yout telefphony systems and voice channels to FAN Monitoring, design your Experience monitoring models with our easy-to-use form editor tool and start obtaining real-time insights and feedback from every customer word.
FAN Monitoring is a Cloud Solution you can access from every device and corporate environment.
Just create the experience or quality forms and start measuring all communication channels.
FAN Monitoring can be installed and deployed at your own servers to ensure compliance and your security policies.
FAN Monitoring gives you the freedom to analyze multiple channels for unlimited organizations and accounts.